Customer services


When we have to call Turfmech we find whoever we speak to be polite and civil to talk to, which can make a change these days.

Sam Buckley, Rayleigh Turf, Brouwer Harvester model SH1565,
dated 10/11/02


On-site demonstration was very effective, all questions answered. A good service provided at all times.

Robert Tindall, Marlboro College, Ty-Crop Quickpass,
dated 06/11/02


The approach to customers and their requirements is excellent.

Sean Goodwin, Talbot Turf Supplies, Installation Equipment,
dated 06/11/0


I could not wish to deal with any better company than Turfmech for all round help and service. Long may I continue to do so!

Ian Winter, CB Winter & Son, Seed-Air 3000,
dated 31/10/02


Turfmech customer service is most excellent, especially from Sales
Manager Mr Clive Carter, very pleasant and prompt in returning calls regarding products!

Gilmore Cameron, Total Turfing, Seed-Air 3000,
dated 31/10/02


Customer service from Jon Proffitt is excellent.

Stephen Hodson, LTL Commercial & Domestic Landscapes, Rotadairon RD100, RD130, SM100, SM150,
dated 28/10/02


Very Good. The machine arrived when I was told it would!! (Very rare for machinery dealers!!)

Andy Fraser, County Turf, Seed-Air 4000,
dated 12/11/02


It is important to our business to know that we have some good back up if the equipment should go wrong.

Sam Buckley, Rayleigh Turf, Brouwer SH1565 Harvester,
dated 10/11/02


Spares are of a high quality and the supply is very good. 90% of all parts that we have requested are available.

Sean Goodwin, Talbot Turf Supplies, Brouwer Installation Equipment,

dated 06/11/02


Cannot fault it. Again first class.

Ian Winter, CB Winter & Son, Seed-Air 3000,
dated 31/10/02


95% of the time parts are available for next day delivery.
Leigh in the stores is always very helpful.

George Westgate, Selmeston Turf Company, Seed-Air 3000,
dated 28/10/02


Whenever we call to order spare parts etc, availability is there and quality is spot on.

Gilmore Cameron, Total Turfing, Seed-Air 3000,
dated 31/10/02


Excellent after sales service. Any problems I have had have been dealt with over the phone. If I have needed spares they have been dispatched on next day delivery with no problems.

Jon Bradley, Rother Valley Golf Centre, Pro-Flex Mower,
dated 04/11/02